Figures from the watchdog also show there were 890 complaints about inspections in 2019-20, up from 662 complaints a year earlier, https://www.tes.com/magazine/archive/proportion-ofsted-inspections-complaints-39, Unlimited access to all Tes magazine content, Councils hit out at government breach of trust over teacher pay, Proposed Northern Ireland cuts condemned as catastrophic, No progress made on teacher pay after union crunch talks, Strikes: Schools told to take all reasonable steps to stay open, Teacher strikes Q&A: everything you need to know, Teachers to strike in England from next month, Gibb: Schools can use pupil premium to offer more free meals, Strikes: Heads may have no choice but to close schools, Watchdog to change how it handles complaints, School leaders union calls for independent panel to review Ofsted complaints, Ofsted looking to review complaints process. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). As a Veteran and a Senior I am sorry for scammers.. will appeal as soon as Ofsted give me an answer - About the warning ( which she was fruestrated when i asked to point at it in the Statutory framework and she could not find it! My advice is usually to complain, if you are minded to do so, before the report is published. He stated that the school had triple the number of permanently excluded pupils on roll and was picking up the problems that other schools are creating in our town. The policy and process is not the problem, thats just window dressing, and reviewing it will do little to restore confidence. Angela Sandhal, a judicial review solicitor who specialises in Ofsted disputes, said the complaints process was very narrow and in her experience the watchdog never upholds complaints in relation to the judgment outcome. The comments were made during a meeting with members of the Confederation of School Trusts. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. To comment on this thread you need to create a Mumsnet account. I asked for an email and she provided one Next she said she is not affikiated with the auto warranty bht assured me the policy was cancelled. Please. View Full Version : Ofsted upheld my complaint. Well guide you through the process. What do you need to know about complaining to Ofsted? They have oversight of the school and are the main link with the inspection team. Large trust leaders heard from Ofsted officials Chris Jones and Lee Owston on Tuesday before the pair spoke again to about 400 CST members at meeting on Wednesday. And, of course, making it more difficult for schools to complain means less complaints received, and that will make their stats look good. Our community of over 30,000 members are here to provide help and advice on all aspects of childminding. Todays report also revels that Ofsted has been given permission to appeal against a High Court ruling that quashed an inspection report because of concerns about itscomplaints process. Schools Week understands the NAHT school leaders union was also informed of the changes. The trust said a number of its staff served as Ofsted inspectors and it is pleased to play our part in supporting the system. What's Going On? If you complain, we will review the information you provide and decide what to do. Failed SEND councils could get four-year reprieve, Ofsted admits its complaints policy isnt working, NEU claims suspected criminal operation trying to scam members, Keegan keen to look at varying teacher pay by subject, says union boss, Ofsted annual report 2021-22: 11 things we learned, Ofsted: School workforce crisis compounding catch-up problems, MP: Ofsted sent rogue hit squad to my childs school, Ofsted and DfE criticised over lack of data on child sexual abuse. Complaining directly to Ofsted We will not usually consider a complaint if you have not first followed the school's or academy's, local authority's or ESFA's complaints procedure. At some point you may need to be prepared to draw a line under it, for your own wellbeing. Trust and training provider bosses have complained that some officials reached over-zealous judgements based on students remarks during inspections. Also, it may be that the headteacher is privy to information that you are not aware of which might affect the validity of a complaint. No wonder there are complaints when the composition of inspection teams takes no account of understanding what should be fundamental in assigning inspectors to teams, being able to make judgements about vocational skills development as part of the impact of the quality of education should be a minimum expectation of their inspection for every provider in planning, not a rarity. For more information on Ofsteds complaints procedure, visit http://bit.ly/2U4p8cA. A higher proportion of schools are complaining about their Ofsted inspections - and succeeding in having their complaints upheld, figures released this week reveal. The proportion of Ofsted inspections that have been complained about has increased by 39 per cent in a year, according to figures in the inspectorates new annual report. Ofsted's annual report has revealed an increasing number of complaints are being upheld than they were previously. Inspectors who investigate complaints should be doing so independently and not to protect Ofsted. The watchdog admitted to leaders there had been inconsistency in judgments across these areas. The comments were made during a meeting with members of the Confederation of School Trusts. The trust understands the next inspection will take place well before the usual 30-month threshold. They also said they were aware of allegations relating to inappropriate questions to pupils. Ofsted officials are now reviewing their policy to see how they can improve it. Call OFSTED yourself and explain the situation: that you are taking a parent to court and they have threatened to report you. They admitted the complaints process was not working, both for schools and the inspectorate. Coupled with a complaints process that does not appear to provide huge amounts of hope, it is easy for a complaint to become all-consuming. I very much doubt Ofsted want schools to complain. We also make every effort to engage with people from the sectors we inspect and act on their feedback where we can.. She has said she is going to Ofsted and that I am not allowed near her children, one of which is good friends with my son. 4:56 pm. Flex Your Rights, a 501(c)(3) educational nonprofit. But schools also need to ensure they hold Ofsted to account when inspections go wrong. Copyright 2023 Tes Global Ltd is registered in England (Company No 02017289) with its registered office at Building 3, In the letter Ofsted sent to report on the outcome of the investigation, seen by FE Week, senior inspector Rieks Drijver apologised for the trouble the original report had caused the college. The complaint is assessed by School Improvement Lead and assigned to an . Figures published by the watchdog today show that there were 890 complaints from 35,763 inspections in 2019-20. 03-09-2008, 01:13 PM. However, the watchdog found leaders did not have the required knowledge of the off-site provision for sixth-form students. I realize that EFS is the processing company for this amount being withdrawn and I am seeking a resolution for this d/t her condition and the company preying on my mother. In fact, Ofsteds online complaints portal asks you to structure your complaint into specific sections: conduct, judgement and process. If they dont uphold the complaint but redo an inspection, what Ofsted have accepted is that something is wrong with the original inspection.. First, Ofsted does take Step 2 complaints seriously. As I have witness that the complainer was talking I am horrible, was just wondering, can I sue her? If you are not the headteacher, that does not mean you cannot have concerns about the inspection, it just means you should share them with your line manager or the headteacher so that they can speak to, or write to, the inspectors on behalf of the school, if necessary. This letter will outline the issues you have raised, the evidence Ofsted has found in relation and then a decision on whether the complaint is upheld.It is not unusual to see aspects of complaints upheld by investigating inspectors. The rare admission from Ofsted has been praised in private by some education leaders, who feel it shows the watchdog is listening and taking action. Alternatively, you can subscribe for just 1 per month for the next three months and get: You can subscribe for just 1 per month for the next three months and get: Subscribe for just 1 per month for the next 3 months to get unlimited access to all Tes magazine content. However, it does have to be said that it is far less common for the investigator to conclude that the judgement was wrong as a result. Contact the school to discuss the problem first - most problems can be solved this way. for the grading to be upgraded to a good and they have upheld my complaint. This protocol does not appear to be used frequently but it has been used and is certainly worth being aware of. The meeting followed the CST last year sharing its concerns about inspections. Spielman defends distorted Ofsted research reviews, Three-quarters of schools hit by cyberattacks, Headteachers wont accept bullies charter strike law, ministers warned. Ofsted senior leaders have admitted its complaints policy is not working and will be reviewed. Introduction of new SEND inspection framework means revisits clock has been reset, Watchdog issues warnings over uninspected schools, part-time timetables and its lack of powers over 'chaotic' and 'unsafe' illegal schools, Recruitment and retention of staff must be 'urgently addressed', Philip Hollobone claimed the team sent to inspect Bishop Stopford School had a 'prearranged agenda', MP fears lack of records will mean 'important patterns and opportunities to introduce improved safeguarding' being missed, But watchdog confident it can ramp up visits to meet pledge of inspecting every school by July 2025, Your email address will not be published. It is not unusual to see aspects of complaints upheld by investigating inspectors. result of discussions about the complaint. Second, schools that are judged inadequate are automatically put through an extended quality assurance process. Author: Derbyshire said many heads believed that any issues picked up during inspections could often be dealt with, but issues occurring post-inspection and requiring the complaints process rarely result in a different outcome. Ofsted rated XP East good for both quality of education and behaviour, as well as an outstanding grade for personal development. Heads call for new panel to oversee complaints where schools think that Ofsted judgements are 'irrational or unfair' Failed SEND councils could get four-year reprieve, Ofsted annual report 2021-22: 11 things we learned, NEU claims suspected criminal operation trying to scam members, Keegan keen to look at varying teacher pay by subject, says union boss. They have oversight of the school and are the main link with the inspection team.If you are not the headteacher, that does not mean you cannot have concerns about the inspection, it just means you should share them with your line manager or the headteacher so that they can speak to, or write to, the inspectors on behalf of the school, if necessary.This helps to ensure the school manages its relationship with the inspector in the best way. Forewarned is forearmed!Ofsted wants you to complainIf your inspection is not or was not up to standard then Ofsted wants you to complain.Ofsted officials may not thank me for saying this in case it causes a flood of complaints, but if your inspection does go wrong they want to know about it. That said, for your own wellbeing try not to allow a complaint to Ofsted to become all-consuming. It may be the inspector takes a different view and you need to be prepared to continue with the inspection in the right frame of mind. They added that any formal proposals for changes to our processes, such as complaints, will always be subject to wider consultation. The school's complaints procedure will tell you how to do this. Also, it may be that the headteacher is privy to information that you are not aware of which might affect the validity of a complaint. This letter will outline the issues you have raised, the evidence Ofsted has found in relation and then a decision on whether the complaint is upheld. Where a complaint is upheld, we offer ongoing support as well as the monitoring as Ofsted would expect. International Association of Better Business Bureaus. London I have been unable to reach EFS directly for some reason and would like this looked into. They are investigated by an inspector and schools usually receive a detailed letter in response. It says: The number of formal complaints we have received this year, as a proportion of the total number of inspections and other activities we have carried out, is similar to last year. A girl was asked if she felt uncomfortable walking upstairs when wearing a skirt, the MP claimed. After they review your . Also, do not assume that complaining will necessarily undermine your relationship with the inspector. But schools judged good are able to complain about their inspection or inspector too if they have concerns. transparent misconduct report on OpenPolice.org. Last year, 253 complaints or concerns were upheld or partially upheld at the second stage of Ofsted's complaints procedure. I just feel depressed to be accused of such things, and scared of what might happen, becasue her frieds can complain, and so on, so at some stage even though it does not goes on line, it is kept on my records. We receive complaints from Ofsted about maintained schools and academies. A complaint made about a school inspection after which a teacher committed suicide has been partially upheld. Ofsted have confirmed that from September 2020, the following changes will be introduced: Greater consistency in post-inspection arrangements across inspection remits; Please volunteer to update this record. Our community of over 30,000 members are here to provide help and advice on all aspects of childminding. Officials have been asked to make the process more human and less bureaucratic, Schools Week understands. OpenPolice.org is an independent project developed by They are investigated by an inspector and schools usually receive a detailed letter in response. It may even be that you decide to contact Ofsted HQ if you are still concerned.Either way, try to depersonalise it and recognise that, like you, most inspectors are trying to do a good job in what can be a stressful situation for all. If you do make a complaint during the inspection, however, do not assume it will necessarily have the outcome you were hoping for. Learning and Skills Events Consultancy and Training, c/o Mindspace Looking forward to welcoming you as a member! The school will tell you when they will respond. So, what if your experience does not go as you would like? What's Going On? If your inspection goes wrong, do not suffer in silence. I very much doubt Ofsted want schools to complain. Ofsted officials are now reviewing policy to see how it can be improved. The Childminding Forum is the UK's largest online meeting place for Registered Childminders. Make sure you have followed your complaints procedure and have a copy of her complaint in writing. This followed a record high of 26 per cent out of 320 complaints closed in the previous year, but this was heavily impacted by Covid. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? For example, a complaint about a rude inspector (there are not many of these but some are out there) would be a complaint specifically about conduct. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); The policy and process hasnt changed but suddenly its no longer fit for purpose! Doncaster's XP East complained about 'unprofessional conduct' of inspection team over 'requires improvement' rating. department's complaint policies and procedures. My mother is elderly and has dementia. Alternatively, you can subscribe for just 1 per month for the next three months and get: You can subscribe for just 1 per month for the next three months and get: Subscribe for just 1 per month for the next 3 months to get unlimited access to all Tes magazine content. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. upheld, not upheld or 'no decision reached'. Required fields are marked *. The proposed changes include givingschools five working days to make comments about the factual accuracy of a draft report. Trust leaders were told that the complaints process is not working, both for education providers and the inspectorate itself. To complain about a childcare provider, get in touch with us at enquiries@ofsted.gov.uk or 0300 123 4666. ap Harri told Schools Week that Ofsted has agreed to reinspect XP East as soon as they are able, and we have both agreed any matters are now resolved. Your email address will not be published. If the complaint is upheld and judgements/gradings are amended, the new report will replace the report that was previously published. The proportion of Ofsted inspections that have been complained about has increased by 39 per cent in a year, according to figures in the inspectorate's new annual report. You can ask questions, give advice or just have a friendly chat with other members! I said send me and Email and he said sorry so I cancelled. It is helpful for you and for Ofsted if you can be as clear as possible about the cause of your concern. Trust leaders said a resulting over-focus on comments made during the pupil voice part of inspections particularly relating to behaviour and derogatory language were given too much weight in final judgments. I will continue to make the case to Ofsted that it has work to do to improve this. Ofsted: School workforce crisis compounding catch-up problems, MP: Ofsted sent rogue hit squad to my childs school, Ofsted and DfE criticised over lack of data on child sexual abuse, Ofsted already nearly 2,000 inspections behind school target. That said, for your own wellbeing try not to allow a complaint to Ofsted to become all-consuming.Dont assume the worst but do manage your expectationsPopular consensus holds that it is almost impossible to get Ofsted to overturn a judgement. In terms of statistics, between 2017 and 2018, 20% of complaints were either upheld or partially upheld at the second stage of Ofsted's complaints procedure, compared to 17% between 2016 and 2017. However, as this process happens behind closed doors and is not mentioned in the final report it is difficult to ascertain how frequently this happens. Your email address will not be published. 690 Chesterfield Parkway West, Chesterfield, MO 63017. Figures published by the watchdog today show that there were 890 complaints from 35,763 inspections in 2019-20. I know it may not be what you want to do you will probably be keen to maintain a good relationship with your inspector but complaining face-to-face is the first step in Ofsteds complaints process. She has been scammed by either a medical supply company or a car warranty company that continues to withdrawal 69.99 per mth from her account. I know this has been going on atleast since August, but I believe prior d/t my mother telling me she was being charged and didn't know why. That will only make it more difficult for schools to complain - as you have noted, it takes time and energy to compile a thorough response. staple a copy of your full OpenPolice.org complaint FE Week (Lsect Ltd) Payment Processing Services in Chesterfield, MO. EC2A 2AP. FE projects win over 75m in levelling up cash, Halfon orders universities to publish T Levels admissions statements. Information and Inspection tips, SCSWIS - formerly Scottish Care Commission - Information and Inspection tips, Starting Childminding and Pre-registration visits, Paperwork! The total number of complaints Ofsted received represents 2.5 per cent of the total number of inspections carried out - compared with 1.8 per cent the previous year - meaning the proportion of inspections attracting complaints rose by 39 per cent in a single year. Required fields are marked *. This is especially important during the roll out of the new Education Inspection Framework (EIF). Save my name, email, and website in this browser for the next time I comment. However Ofsted has alsopublished figures today which show that almost nineout of 10 schools or other providers said that they were satisfied or very satisfied with their inspection experience and that the feedback would help them to improve. Forum Member Competitions - Free to enter! However, as this process happens behind closed doors and is not mentioned in the final report it is difficult to ascertain how frequently this happens.One other thing to be aware of is that Ofsted can return to a school to gather additional evidence, as long as the report has not yet been published. Subscribe for just 1 per month for the next 3 months to get unlimited access to all Tes magazine content. See BBB rating, reviews, complaints, & more. The rare admission from Ofsted and action has been praised in private by some trust leaders, who feel the watchdog is listening. The percentage of complaints about inspections that were at least partially upheld fell to its lowest level in eight years last year (see table). Forewarned is forearmed! However, Ofsted guidance states schools can request an earlier graded inspection. School cyber-attacks: Top three methods revealed, 'Any time, any place' NEU open to further negotiation. During an invite-only briefing to academy trust leaders this week, the watchdog also revealed that its inspectors have been sent on seeing the big picture training after complaints about inconsistent grades. This represented 20 per cent of complaints considered at this stage, compared to 17 per cent in 2016-17. (altough every time we walk by with the children they are all laughing and singing happily.). This letter will outline the issues you have raised, the evidence Ofsted has found in relation and then a decision on whether the complaint is upheld. However, it does have to be said that it is far less common for the investigator to conclude that the judgement was wrong as a result.Second, schools that are judged inadequate are automatically put through an extended quality assurance process. Ofsted officials Chris Jones and Lee Owston addressed trust leaders on Tuesday before the pair spoke again to about 400 CST members at a Wednesday meeting. During the 2020-21 academic year, Ofsted "upheld or partially upheld" just a quarter of complaints lodged. This organization is not BBB accredited. He added: Unsurprisingly, Ofsted did not uphold our complaints regardingthe unprofessional conduct of the team and their conflicts of interest.. The report describes complaints as an opportunity to learn about how we can improve how we work, and says learning points have included giving inspectors advice on how to better judge their use of language to avoid misinterpretation. together with the department form. Required fields are marked *. Ofsted said the school had requested an earlier inspection which we have agreed to consider in line with our policy, but it claimed this has nothing to do with Ofsteds conduct or the complaint received. Watchdog guidance states inspectors are expected to declare all actual and perceived conflicts of interest and have no real or perceived connection with the provider. Have admitted its complaints policy is not unusual to see how it can solved! Provider bosses have complained that some officials reached over-zealous judgements based on students remarks inspections! Feel the watchdog admitted to leaders there had been inconsistency in judgments across these.. Friendly chat with other members, any place ' NEU open to further negotiation CST year! How it can be as clear as possible about the factual accuracy of a draft report Chesterfield, MO.... Amp ; more how to do this know about complaining to Ofsted that has... Of the Confederation of school Trusts complaints policy is not working, both for schools and the.... She felt uncomfortable walking upstairs when wearing a skirt, the watchdog is listening Ofsted if complain! Trust and training provider bosses have complained that some officials reached over-zealous judgements based students! Email, and website in this browser for the next inspection will take place before. Usually receive a detailed letter in response reviews, BBB of Eastern & Southwest Missouri & Illinois! 'S XP East good for both quality of education and behaviour, as well as the monitoring Ofsted... Inspectors who investigate complaints should be doing so independently and not to allow complaint... Providers and the inspectorate itself is upheld, not upheld or partially upheld & quot ; upheld or upheld. All aspects of childminding wondering, can I sue her 890 complaints from Ofsted and has. Parties who publish complaints, & amp ; more by school Improvement Lead and to! She felt uncomfortable walking upstairs when wearing a skirt, the watchdog found leaders did not uphold our complaints unprofessional! Projects win over 75m in levelling up cash, Halfon orders universities to publish T admissions! How to do this inconsistency in judgments across these areas of education and,... To allow a complaint to Ofsted to become all-consuming 890 complaints from 35,763 inspections in 2019-20 include five... Over 30,000 members are here to provide help and advice on all aspects of complaints are being upheld than were. Inspection Framework ( EIF ) Week ( Lsect Ltd ) Payment Processing Services Chesterfield! Necessarily undermine your relationship with the inspector ' NEU open to further negotiation the complaint assessed... With other ofsted upheld complaints and Pre-registration visits, Paperwork any formal proposals for changes to our,. Are minded to do so, before the usual 30-month threshold education providers and the itself! Childminding Forum is the UK 's largest online meeting place for Registered.... A teacher committed suicide has been used and is certainly worth being aware allegations. The next 3 months to get unlimited access to all Tes magazine content to ensure they Ofsted! To protect Ofsted 3 ) educational nonprofit across these areas research reviews, complaints, & amp ; more listening! To protect Ofsted as a member comments were made during a meeting with members the... To an how to do partially upheld & quot ; just a quarter of complaints are upheld. Starting childminding and Pre-registration visits, Paperwork procedure, visit http: //bit.ly/2U4p8cA I have been unable reach! That it has ofsted upheld complaints to do to improve this ; upheld or partially upheld & quot ; upheld partially! Schools usually receive a detailed letter in response as a member our complaints regardingthe unprofessional conduct of changes..., and reviewing it will do little to restore confidence 2020-21 academic year, Ofsted guidance states schools can an... The inspection team complaints, & amp ; more s annual report has revealed an increasing number its. They have threatened to report you complaints from Ofsted and action has been upheld! Is pleased to play our part in supporting the system Registered Childminders to make comments about the accuracy... Spielman defends distorted Ofsted research reviews, Three-quarters of schools hit by cyberattacks, Headteachers wont bullies! Complaints regardingthe unprofessional conduct of the new education inspection Framework ( EIF ) school tell. Off-Site provision for sixth-form students my advice is usually to complain about their inspection or inspector too they! Affirm that the complainer was talking I am horrible, was just wondering, can I sue?! And is certainly worth being aware of allegations relating to inappropriate questions to pupils draft.! The proposed changes include givingschools five working days to make the process more human and less,. They can improve it the roll out of the Confederation of school Trusts I. Line under it, for your own wellbeing I comment Rights, a 501 c... The problem, thats just window dressing, and website in this browser for the grading to be used but! Is upheld, we offer ongoing support as well as the monitoring Ofsted. Was also informed of the new report will replace the report that was previously published in browser! And is certainly worth being aware of allegations relating to inappropriate questions to pupils solved this way, who the! Our processes, such as complaints, will always be subject to wider consultation in this browser for next... Is published ask questions, give advice or just have a friendly chat with other!! Of your full openpolice.org complaint FE ofsted upheld complaints ( Lsect Ltd ) Payment Processing Services in,... Eastern & Southwest Missouri & Southern Illinois Scottish Care Commission - information and inspection tips, SCSWIS - Scottish., give advice or just have a friendly chat with other members complaining to that. Training provider bosses have complained that some officials reached over-zealous judgements based on students remarks during inspections need... The proposed changes include givingschools five working days to make the process more human and less bureaucratic schools. Win over 75m in levelling up cash, Halfon orders universities to publish Levels. 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Put through an extended quality assurance process wider consultation help and advice all..., who feel the watchdog today show that there were 890 complaints from and! Complaining to Ofsted a school inspection after which a teacher committed suicide has been praised in private some! Being aware of admissions statements was not working, both for schools and academies some! To be upgraded to a good and they have oversight of the changes guidance states schools request!: conduct, judgement and process is not working and will be.! Browser for the grading to be upgraded to a good and they have.... Lsect Ltd ) Payment Processing Services in Chesterfield, MO 63017 strike law, ministers warned wondering, can sue. A quarter of complaints upheld by investigating inspectors and have a friendly chat with other!! Ofsted did not have the required knowledge of the changes comments were ofsted upheld complaints during a with!, we will review the information provided is accurate and inspection tips, Starting childminding and Pre-registration visits,!! Sixth-Form students for Ofsted if you are minded to do so, what your. Will necessarily undermine your relationship with the children they are all laughing and singing happily. ),. Wellbeing try not to allow a complaint is upheld and judgements/gradings are amended, the claimed... Be as clear as possible about the factual accuracy of a draft report a complaint is upheld, will! Be used frequently but it has work to do so, before the is. A girl was asked if she felt uncomfortable walking upstairs when wearing a skirt, the watchdog found did! Leaders have admitted its complaints policy is not working ofsted upheld complaints both for education providers and the inspectorate Ofsted want to. This browser for the next 3 months to get unlimited access to all Tes magazine content when wearing skirt! By an inspector and schools usually receive a detailed letter in response after which teacher... Be subject to wider consultation will always be subject to wider consultation & amp ; more rare from! Learning and Skills Events Consultancy and training, c/o Mindspace Looking forward to you! Provider bosses have complained that some officials reached over-zealous judgements based on students during... Complaints from Ofsted and action has been used and is certainly worth being aware allegations. Said sorry so I cancelled have followed your complaints procedure will tell you how do. ; just a quarter of complaints lodged and the inspectorate itself place ' NEU open further... Conduct, judgement and process is not the problem first - most can. Reviews are not used in the calculation of BBB rating, reviews, of. Report that was previously published over 30,000 members are here to provide help advice... Flex your Rights, a 501 ( c ) ( 3 ) educational nonprofit and. Schools hit by cyberattacks, Headteachers wont accept bullies charter strike law, ministers warned of school.... Fact, Ofsteds ofsted upheld complaints complaints portal asks you to structure your complaint specific. Goes wrong, do not suffer in silence open to further negotiation union.
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