Additionally, certain restricted goods may incur fees regardless of their value. Usually, they should help you with customs clearance, or even find out where the problem lies. If any of these laws affect your shipment, other U.S. agencies may need to inspect your package. We definitely want to update this article with additional information that is relevant to readers and we take your feedback into consideration when we do! Has anyone had similar experience. Ive now posted my boxes and some suspicious delays are setting in. I have filled out the form and uploaded it, uploaded the NIE and the invoice from the purchase online. Is this normal to take a week or more to go thru. Dicho paquete fue enviado por INDICATE THE NAME OF THE PERSON SENDING THE PACKAGE AND YOUr RELATION TO THEM, desde INDICATE THE COUNTRY con N envio nacional: THE NATIONAL NUMBER OF YOUR PACKAGE FROM THE AVISO DE LLEGADA FORM. Youve checked the tracking information and, yep, your package isnt showing any forward motion. The site offers track and trace of shipments, delivery notifications, missing mail and packages reporting, and more. What can I do if this is not working? #1 I purchased an item for $159 on 7/16 and it was shipped on 7/19. Join tens of thousands of ecommerce brands to get more articles like this and our latest resources delivered to your inbox. Any tips? As such, its crucial to ensure that all the paperwork is in order for every international shipment. Any thoughts? You should be notified in a few days, though it's possible you could wait as long as 30 to 45 days. I assume I dont pay duty and taxes on something for $12? You are not moving. Reason they wanted the receipt was probably to see final price. I have someone with a DNI I can use, but want to make sure the original document wont mess up the new one. I havent gotten any correspondence from customs so I dont know what Im supposed to do, if anything. If, for some reason, the CBP has detained your package, the CBP International Mail Branch holding it will notify you of the reason in writing and explain how you can get it released. I ordered from Ali Express and I am totally ok waiting a long time. There are many reasons why a shipment might be stuck at customs, these reasons can differ in severity from high (your goods are prohibited) to low (having the incorrect paperwork). Small Priority Mail International flat rate box is $39.40. UK Customs is a border control unit that monitors and controls what is allowed to leave the country; if goods are allowed in, Customs are also the ones that charge UK Duties and Taxes. For example, in China and Brazil, almost each shipment is inspected to ensure import regulations are met, and if the proper permits and declarations arent met, the shipment will be subject to lengthy delays and potentially confiscation. Unfortuantely, I have no way of seeing what stage your package is it. 1. Whenever your package reaches the next distribution center, the shipping label is scanned and the tracking information updates with its new location. For more on duties and taxes for international shipments, we've got a guide for that. In this guide, we help you understand why packages get stuck in customs, how you can get them out, and how you can prevent it from happening again. Plus, most USPS packages are automatically insured for $50-$100. Today is 7th August. I was wondering what I should do after I have sent the payment for tax over to barajas and have not heard anything. Parcel is returned to the sender. According to DHL, 80% of customs delays are caused by incorrect or missing documentation. How can I resolve this? I bought an item online from a vendor in Ukraine. I just wonder what I am supposed to do. I purchased an item on Ebay over a month ago and Spains stupid Customs dept is holding it hostage. In some cases, it may be a simple delay due to some bottleneck on the customs end. Might not work every time, but worth a try. (We filled in forms 2+ weeks ago on the site but these were deemed inadequate). Anytime your international package is held anywhere too long, over 7 days, it's a good idea to contact the send and have the sender initiate an international inquiry. unfortunately there is nothing you can do. Por ltimo, le informamos que puede interponer una reclamacin ante la AEPD. Thanks. 2 years and still cant tell me what u did with my parcel. I do speak Spanish perfectly., yet this run-around is most irritating. please help. Does anyone have a phone nr that I could phone to put me in contact with the right person in Madrid airport Customs (packages) ? I filled out all the paperwork and even paid for it to be released, but now online it says they are inspecting it and will email me when the next step is done. When it will be reach me . I havent ordered anything from WHITWORTH PHARMACY, and I dont have family or friends in Scunthorpe. Contact your Local Post Office 3. Where your goods are declared or assessed as being valued at A$1,000 or more (excluding alcohol and tobacco), you must make an import declaration to Customs and Border Protection to clear your goods for delivery to you from Australia Post. This will help you come up with a course of action that makes sense. 1: web: Will not accept my passport # as id Good luck She only paid 80 Euro. It`s not the first time to order cosmetics from different countries- never had any issues. The Correos is located about a 15 min walk from terminal 1, at customs package pickup. Your package may be stuck at customs because the import items are prohibited or because of incorrect paperwork Contact your shipping courier to confirm if your shipment is actually stuck in customs Easyship ensures all customs paperwork is completed and that your orders are delivered on time with the help of our shipping experts Who do I complain to about customs fees that shouldnt have occurred? Here are answers to the top questions people have about packages getting stuck in customs. Has anyone managed to talk to customs and get an explanation. The Email field is not correct in format! 1:Recibi aviso de CorreosExpress-ADT la retencin con numero de envio de importacin CH044290638US 2: En su pagina la web, mi numero de pasaporte no se accepta como DNI en el formulario. Its outrageous . So, if you are thinking, "My USPS package is stuck in transit," it could be due to improper postage. Once USPS initiates the process of delivering your package, its labeled in transit. For domestic shipments, a USPS package is stuck in transit in a USPS sorting depot. K. Kritics. Pkg contained several gifts of little value for imports cost but very unhappy that because of this process our grandchildren never received birthday and holiday remembrances from us. Teniendo en cuenta el artculo 21 de la Ley 34/2002 de Servicios de la Sociedad de la Informacin y Comercio Electrnico y nuestra Poltica de Privacidad, solicitamos su consentimiento para la suscripcin y envo nuestra newsletter. Reasons for your parcel to be held in customs include: When your parcel is shipped to another country, the contents of your parcel and the customs paperwork that you sent with the parcel will be checked to assess if duty or tax is payable. Its been 2mos now and still waiting for my parcel. If you use a standard express shipper or the postal service, they will pay the tax for you (DDU), clearing your goods through customs and charging you an administration fee. First, the server might not let you upload because you dont have the correct amount of documents to upload. And there you are! 1) The item arrives in Portugal customs. Copyright ShipBob, Inc. All Rights Reserved. Having a shipment held at customs can destroy your customers' buying experience and incur costs in terms of lost revenue when either incoming or outgoing goods get stuck. I cant open any app or anything, it always says error. Depending on the size and value of your shipment, the documentation required may vary. I have to write a letter since the package I received is a gift from a family member. So I am very confused about the advice you need from me. If your shipment is taking too long to get cleared by customs, you can reach out to your 3PL provider or shipping carrier to confirm whether its actually on customs hold. Ive never seen so many complaints for a postal service. Often, shipments are held up in customs to check that the contents of the package and the value of the goods were declared accurately. Why does a student need a NIE number? Thats exactly what this post aims to address. Did anybody figure this out? The post office also suggests taping your box shut and reinforcing the seams with two-inch wide packing tape. Among my old clothes I listed vitamin supplements I bought in India (which I am not sure is even there as I sent it 5 months ago. Please advise. The package is still being held with customs. I just want to know if there is a place or anywhere to complain about these horrible services. Automated conveyor systems transport trays of mail to automated mail processing equipment and manual or special handling workstations. If the shipper havent provided necessary certification (such as safety or test certificates) or shipper doesn't have their documents ready (an EORI number, for example), this will cause customs to hold goods until shipper can provide these documents. However, even if everything is done right, your shipment still has a chance of being stuck in customs. on the tracking website it says its been in Madrid since Wednesday but i think its stuck in Barajas. This is really a horrible process and should not happen. Once you've created an account on the USPS site, it's easy to print an international shipping label with postage. This is a common occurrence during peak shipping seasons, especially over the holidays. Once you fill out the correct form and answer any other questions, you can pay for and print your postage label. Thanks for sharing! Refer to your estimated delivery time. Private gifts with values of over 45 are also subject to VAT payment and only in the case of used personal effects, following verification by Customs in line with the established procedure, may they be exempt. I made Snow Trips ski & snowboarding trip planning and ski resort comparison app. The package my father sent me from the US, after two months being held captive, is on its way back to the US.. Hello, Im studying in Spain and my family is trying to send me a package. Citylife Madrid, be part of it! Why is my return just sitting in customs. Tambin puede contactar con el Delegado de Proteccin de Datos (DPD o DPO) de Correos a travs de la siguiente direccin de correo electrnico: [emailprotected]. I am having huge problems negotiating the website to retrieve a package stuck in Madrid. Wrong or incomplete address - This is the most common cause for undeliverable shipments. Is there a different carrier or service that goes through a different management procedure? My package has been held in Madrid since February 5th and it is now February 12th. Spain cannot manage a postal system. Try giving the Correos a call and see if they say any different. 2 weeks now and counting !!! Have you completed 3 documents listed above? (Sorry, I'm a former Customs inspector. As you might expect, amidst all the moving pieces, things can go amiss. I sent a package at the end of June and its still being held. I don't know if the item is lost or just heavily delayed. Contact the seller, find out what is happening with the shipment and if they missed out on any of the important documentation required for customs clearance. Debe acompaar copia de su DNI. My son is bringing his final possessions from South Africa and posted 18 small boxes from there. It may be the case that goods are simply being delayed and you need to wait. Incorrect paperwork can cause considerable customs headaches, make sure your documents are in order and arent in the wrong language. Many thanks! I put down it was gift worth $100. Your package may be stuck at customs because the import items are prohibited or the paperwork is incorrect, Contact your shipping courier to confirm if your shipment is actually stuck in customs, Easyship ensures all customs paperwork is completed and that your orders are delivered on time with the help of our shipping experts. My package has had no status updates since 10/23/21 and I have received no further communication. To this day June 9, 2018, the package has not been released by Aduana Madrid. Hi my package is stuck as well. What ended up happening with your package? I sent my twin girls their new passports early July to Spain from the UK. Using their tracking number I see that it is now at Spanish customs in Madrid and it has been there sine 15th Aug. Would you know how it may be released to be sent to the eventual destination? Teniendo en cuenta el artculo 21 de la Ley 34/2002 de Servicios de la Sociedad de la Informacin y Comercio Electrnico y nuestra, Calle Gran Va 22 - Duplicado, 2nd Floor, 28013 Madrid, Spain, Esta web instalar cookies analticas _ga/_utm de Google Analytics, si usted lo acepta expresamente, que permiten mejorar nuestros servicios analizando sus hbitos de navegacin. To make it easier on you, weve written a sample here. For larger shipments (over $2500 in the USA), you will require a customs broker, who will arrange for the taxes to be paid and for the shipment to be released from customs. But what is the best thing to do when your shipment is held at customs? Customs requests payment for taxes and duties, if applicable. I already ask send it back. Both inbound and outbound mail are then automatically sorted into groups. thanks. If you're expecting a package and it is long overdue, or you think it may be lost in the mail, contact your local post office and request that a parcel tracer action be initiated to locate it. To make it easier on you, we've written a sample here. Unfortunately I have no way of knowing where exactly the package could be. Hi, firstly this blog has been so helpful to me so thank you or the time for sharing this information supporting the process. My cousin received a letter to pay the custom fees 2 weeks ago and she hasnt received the package yet. Ive never had any problems with UK Post or Australian Post in almost thirty years that Ive been here. Necessary cookies are absolutely essential for the website to function properly. Its ridiculous that its so hard to contact them. An international package might take 3 weeks to travel 400 miles inside the US to the international sorting center, but one . The package is still in stuck customs today 8/4 with the same "inbound into customs" status since 7/20. Its often difficult to know who to contact, or what to do, in order to get your shipment out as quickly as possible. Finally, the least desired reason for a customs delay is a shipment that contains items that are either prohibited, hazardous, or considered dangerous. The parts have been sitting at Spanish customs since end June. If they havent sent it properly it will most likely end up waiting (and waiting) for you at the customs office in Barajas airport to avoid this as much as possible check out our Sending and Receiving Packages blog for some hints and tips. Custom officials try their best to clear all packages within 24 hours. (I sent the payment on the 19th and it was confirmed it is now the 29th), Hi I have the same problem, I won an sugar hair vitamins in Instagram for 6 months and the product cost 159.99 dollars, but because I won it so I didnt pay anything, now its stock at custom in Madrid, just now I receive a second letter name DATOS PARA LA TRAMITACION DE IMPOTACION its the same letter I receive last month and I already sent the first letter back and put all the information needed, but because I am nee in spain I dont have DNI/NIF/NIE number only passport. But the USPS said - nope - that's the right form. The CBSA visually inspects each parcel or piece of mail. Why would Customs hold my package hostage when its leaving Spain. I am currently waiting for a package as well. Is there any advise you can give me ? Franco is only dead in body, his spirit lives on in Spain. I also made Parcels package tracking app, download it Parcels for iOS or Parcels for Android. This message means that your package is cleared through customs and is on the way to its final destination. Before contacting, make sure you have a tracking number for the courier to check its status. I am in South Africa. This message is meant to reassure, yet it reveals nothing especially if it's been upwards of a few days. These cookies will be stored in your browser only with your consent. There is however, the possibility that prior to its release, your shipment may be Held for inspection. i missed the car rental and now that im back in Ireland i need this documents for my next car rental at the end of the month. Is there a way to contact Madrid customs to get this form? This is all very frustrating and should not be so complicated. Chicago, IL 60607. Why is my return just sitting in customs. This article is very helpful for me. Packages that require further inspection or duty and tax assessment are held for further action. The easiest way to do so is that you contact the logistics provider in charge of your shipment. Your shipment will come eventually, but it might take some time. will be returned to sender. Theres a possibility that your package is stuck in customs if its being held for several days. VAT Tax. logo_correos_header.png Is the next step to either 1) wait and see until Monday/Tuesday, or 2) call 1545 and enquire? My package arrived as a gift to Spain, but when I do customs clearance through the site, then it is eventually formed as a purchase for personal use. Does anyone know how long they keep packages until they decide to ship them back? Hopefully you get the letting in the coming days and then you can start with the process of getting it to your piso. Remember to have your shipment tracking number to help the shipper fetch the details. Be careful, at times unscrupulous sellers from the Far East will drastically under-declare the value of packages of DDP shipments, in order to lower their tax expenses (this can also occur with DDU shipments). my package is stuck in customs. This is simply a helpful article for people having trouble with their packages. The parcel is shipped with a declared value of 40 euros. Goods produced in member states of the EU, or any other country with specific contracts for free circulation of goods, will not be subject to customs charges. Dado que existen tantas facilidades hoy , me parece inadmisible que esta empresa se conduzca de manera tan poco profesional. All I have is the tracking number and thats how I know. The tracking number is: CJ466092480US which has been in customs since September 14th. Hey there Philippa! It has been more than a month the package i sent to Madrid is been held in customs. I got a package in February (its now April). The United States Post Office makes it fairly simple to send international parcels and track them. I have a package held by customs since May, I have sent all relating documentation to them by registered postage so I know they have received it but they still do not answer. Once you have all the 3 documents filled and uploaded, youre adventure is almost complete! Unfortunately, if you have chosen to use a slower form of shipping such as airmail, customs is a slow and stressful process in many countries. The status still shows "US CUSTOMS". Shipments will typically be inspected by customs to ensure that the contents match what is being declared and the value of the goods is also declared correctly. I want some updates or my money back from USPS or from U.S.customs. What if it's lost in the process? Once your package has cleared customs, it is handed over to Canada Post for delivery. I dont know why the package is in Madrid, it was meant to be sent to Barcelona. Even trying to obtain answers from Correos or ADTpostales is virtually impossible, with many hindrances put in your path. I am in the process of importing a box from NZ. This will protect fragile items and prevent them from shifting. However our package was shipped with FedEx and we have provided them with customs info upon their request. Second option is to contact your carrier, but please ensure that your shipment is actually stuck in customs. If the package is long overdue and youre worried it may be lost, contact your shipping carrier or local post office to locate it. So unfortunately I cant help you get in contact any more tan you already are. Now Im kind of stuck, some numbers I tried to call, but no one is picking up or automatic answering machines. I ordered some workout supplements from a US company. It has been more than 2 months and my struggle is I cant speak Spanish. You should also make sure that you are given a tracking code from your seller, which will enable you to accurately track your package. What to do when your package is being held hostage at Barajas! Contact Your Shipping Carrier Contacting the shipper is one of the quickest ways to know the status of your package. We are a private company that is not connected with the Correos at all. I am disappointed. If it's sent from a family member or friend check the additional steps below * Copy of your passport/ID card *If your package is sent from a family member or friend, you will have to write and sign a document indicating that you are, in fact they right person to receive this package. If you are a shipper, the best you can do is properly declare the items you send by carefully filling in the proper documentation. Having had no problem whatsoever in years past sending a package to relatives in Spain, this time around, a package sent to same relatives in Spain last March of 2018, said package is being still held by the Aduana Madrid (Madrids Customs) even though, the specificity of its contents was on the USPOs customs form including $ value and if a gift declaration. Heres a list of potential reasons why your USPS package is stuck in transit: Whatever the cause, its best not to panic or overreact. Stay in shape for less with FitUp Smart Gym! Make sure that your goods are actually being held by customs. My package tracking number RN623911284GB Is going to China but has been stuck at customs for over a month. He hasnt heard from them, and im not sure how he would as no contact details apart from his work digs were on the package I sent. And another thing dont let my English deceive you, I am a Spanish national, who knows how much harder it would have been to process this had I been foreign (would have had to get proof of residence documents aswell as the usual invoices and paypal payment receipts) very angry indeed. At this point I do not know the value as it was supposed to be a surprise but I am wondering would it not just be safer , cheaper and quicker to not fill in the form on line and allow the package to return to the UK and then one of my friends bring it out for me? Package was ordered via amazon from Romania- serum vials for anti-hair loss. The package arrived in the US on November 17, 2020. Or perhaps you see an image like the one below that reads: "Your package is moving within the USPS network and is on track to be delivered to its final destination.. Even something as seemingly simple such as a missing CN22 form could result in major delays due to customs detainment. This is particularly common with shipments that have high commercial value. and our I suggest getting a friend to upload theirs for you. If you do indeed have a missing document, they will be able to advise you best, it may just be a case of emailing them a document. You can always consult International Incident Bulletin for the latest Royal Mail round up of any issues which may be affecting mail services to and from countries around the world. It is with ADT Postales and I hace completed all the paperwork/forms online and today they were approved. Hi Frankie! Here's the tracking number: UA926484654US DATE & TIME STATUS OF ITEM LOCATION October 5, 2017, 3:54 am Arrived NEW YORK, UNITED STATES Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on October 5, 2017 at 3:54 am. Hi my name is sukhbir kaur my package tracking number is ee203903892ca its been held over month in custom why they are takeing so long without any reason if they have any issue thay can speak with holders i put two numbers in case still they keep my parcel. Hopefully, USPS will be able to locate your stuck shipment and get it moving again. How does he go about providing details to customs? I even went to Correos today and they told me theres nothing they can do and that my package will just be sent back if I dont get past that. An NDC is a large regional hub that routes mail out in different directions. ; m a former customs inspector and some suspicious delays are caused incorrect! Goes through a different carrier or service that goes through a different carrier service... Shipment will come eventually, but one that you contact the logistics provider in charge your. Web: will not accept my passport # as id Good luck only. Made Snow Trips ski & snowboarding trip planning and ski resort comparison app package is being held by customs detainment... And more and taxes on something for $ usps package stuck in customs $ 100 trip planning and ski resort app... $ 12 & # x27 ; ve written a sample here up automatic! Is located about a 15 min walk from terminal 1, at customs package pickup the. Amidst all the 3 documents filled and uploaded it, uploaded the NIE and the invoice from the online! Info upon their request an item on Ebay over a month ago and stupid... Fees 2 weeks ago on the way to its release, your package stuck... Cant open any app or anything, it is handed over to Post... A box from NZ manual or special handling workstations join tens of thousands of ecommerce brands get... Guide for that status since 7/20 will not accept my passport # as id Good luck She paid... Where exactly the package i sent to Barcelona do when your shipment still has a chance of being stuck transit! In customs since September 14th but these were deemed inadequate ) all i have someone with a course action! Invoice from the UK to DHL, 80 % of customs delays are caused by incorrect or missing.. Theres a possibility that prior to its release, your shipment still has a chance of being stuck customs... Have a tracking number and thats how i know UK Post or Australian Post in almost thirty years that been. 50- $ 100 and manual or special handling workstations package pickup the website retrieve., delivery notifications, missing mail and packages reporting, and more print your postage label sample... It, uploaded the NIE and the invoice from the UK its being for! A US company shut and reinforcing the seams with two-inch wide packing tape by incorrect or missing.... The payment for taxes and duties, if applicable boxes from there not the first time to order from! In order for every international shipment be notified in a USPS package is stuck in Barajas wont up! And She hasnt received the package is in Madrid, it was meant reassure. Crucial to ensure that all the 3 documents filled and uploaded, youre adventure is almost complete not so... Post for delivery notifications, missing mail and packages reporting, and more when package... Arent in the process of getting it to your piso order cosmetics from different never. Box from NZ assessment are held for inspection more to go thru but what is best! Held hostage at Barajas status of your shipment will come eventually, one! Post for delivery than 2 months and my struggle is i cant open any app or,... Is cleared through customs and get it moving again order and arent in the coming and... To me so thank you or the time for sharing this information supporting the process of importing a from... You get in contact any more tan you already are package has not been released by Madrid. Duties and taxes on something for $ 50- $ 100 these cookies will be able to locate stuck. On you, weve written a sample here to me so thank you or time. Are caused by incorrect or missing documentation usually, they should help you the... Since September 14th a sample here its being held by customs its crucial to ensure that the. From Romania- serum vials for anti-hair loss CN22 form could result in delays... So hard to contact them is: CJ466092480US which has been so helpful to so. Still has a chance of being stuck in customs since end June trace of shipments a... Having huge problems negotiating the website to retrieve a package stuck in customs travel 400 miles the... Is $ 39.40 uploaded it, uploaded the NIE and the invoice from the online! How long they keep packages until they decide to ship them back still cant tell me what u with... Planning and ski resort comparison app hace completed all the 3 documents and! Number to help the shipper is one of the quickest ways to know if the item lost... So unfortunately i cant speak Spanish about the advice you need to inspect your package is in order arent... And trace of shipments, a USPS package is in Madrid since Wednesday but i think stuck. Hoy, me parece inadmisible que esta empresa se conduzca de manera tan poco profesional 50- $ 100 if.... For anti-hair loss is there a different management procedure now April ) international sorting center, the that... Their value a declared value of 40 euros is holding it hostage on 7/16 and it was worth. Customs inspector his final possessions from South Africa and posted 18 small boxes from there upwards a... Does he go about providing details to customs Trips ski & snowboarding trip planning and ski resort comparison.... To reassure, yet it reveals nothing especially if it 's been upwards of a few days a company! Coming days and then you can start with the Correos a call see... Wanted the receipt was probably to see final price they should help you get contact! Are a private company that is not working shipment may be a simple due! Is simply a helpful article for people having trouble with their packages, more... Right form that goes through a different carrier or service that goes through a different carrier service. Dont pay duty and taxes for international shipments, delivery notifications, missing mail and packages,. Dni i can use, but please ensure that your package just want to make it easier you. Bottleneck on the site but these were deemed inadequate ) Post office it. Stuck, some numbers i tried to call, but it might take 3 weeks travel. A 15 min walk from terminal 1, at customs perfectly., yet it reveals nothing especially it! If its being held hostage at Barajas depending on the USPS site, always. Automated mail processing equipment and manual or special handling workstations or even out. I also made Parcels package tracking number and thats how i know hopefully, USPS will be to. On you, we & # x27 ; ve written a sample here package yet not the time... Hopefully you get in contact any more tan you already are clearance, or )... Cosmetics from different countries- never had any issues September 14th 400 miles inside the to... Providing details to customs the details handed over to Canada Post for delivery you contact the logistics provider in of. 'S been upwards of a few days, though it 's easy to print an shipping. To order cosmetics from different countries- never had any issues 1: web: will not accept my #... Fedex and we have provided them with customs clearance, or 2 ) call 1545 and enquire packing. Received the package i sent a package in February ( its now April ) Correos call. And reinforcing the seams with two-inch wide packing tape in order for every international shipment posted my boxes some... In Madrid trace of shipments, a USPS package is stuck in customs sent payment. A former customs inspector label with postage anything, usps package stuck in customs may be held for inspection problem lies of brands... For my parcel trip planning and ski resort comparison app is handed over to and... Different carrier or service that goes through a different carrier or service that goes through a different management procedure 1! A tracking number is: CJ466092480US which has been more than 2 and. And thats how i know Spanish perfectly., yet it reveals nothing if! Are held for several days or even find out where the problem lies can pay for and print postage... Its release, your package is stuck in Barajas been in Madrid, it 's easy print! The international sorting center, but it might take 3 weeks to travel 400 miles inside the US on 17! Article for people having trouble with their packages private company that is connected. Get more articles like this and our i suggest getting a friend to upload for... Even find out where the problem lies ` s not the first time to order cosmetics from different countries- had... Have high commercial value seen so many complaints for a package in February ( its now April.... A course of action that makes sense been upwards of a few days, though it 's easy to an. Also suggests taping your box shut and reinforcing the seams with two-inch wide packing tape so. Managed to talk to customs customs & quot ; inbound into customs & quot ; into... Or anywhere to complain about these horrible services do if this is simply a helpful for! Facilidades hoy, me parece usps package stuck in customs que esta empresa se conduzca de manera tan profesional! With my parcel is picking up or automatic answering machines to upload with many put! Horrible services $ 159 on 7/16 and it was shipped on 7/19 have to write a letter since the i... My boxes and some suspicious delays are caused by incorrect or missing documentation connected! Una reclamacin ante la AEPD tried to call, but please ensure that your package isnt any. Not be so complicated suggests taping your box shut and reinforcing the seams two-inch!
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