Whenever you deal with one of these companies, the controller of your personal information will be the company in our group that you are interacting with or with whom your information has been shared. Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forwardlooking statements that reflect managements current views with respect to future events. Personal information we may receive from other sources: We obtain certain personal information about you from sources outside our business which may include Mercedes-Benz group companies (Section 13) or other third party companies; the personal information received is as described in the two paragraphs above. Lack of country specific equipment for areas where the vehicle/the particular chassis is regularly used (e.g. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. The same also applies to the warranty of spare parts installed during a warranty repair. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan, "project, "should and similar expressions identify forward-looking statements. New Cars. Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. Our Internet site contains links to external sites which are not under the control of Mercedes-Benz. We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. Almost 35 years ago, John and Pauline DeVos left their family farm in Holland to start a dairy in Canada. How do I know my Trane products are reliable? 25 th to 36 th month/65,000 km from first registration. 3 rd year EQ Extended Warranty. In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. The terms of your Mercedes-Benz warranty are in addition to your statutory rights as a consumer under a contract of sale. If you withdraw your consent, our use of your personal information before you withdraw is still lawful. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. Glass damage, if it is not clearly proven that a manufacturing or plant installation fault was the cause of the damage. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. Transferof Personal Information to Third Parties; Social Plugins; Use of Service Providers. A social network will not be able to detect that you have visited other Mercedes-Benz websites unless you have activated its social plugin on those sites as well. HOW AND WHAT PERSONAL INFORMATION WE COLLECT. c. You are neither legally nor contractually obligated to share your personal information. 5.5 Other ways we may share your personal information. Your details will be stored, but will not be retained longer than necessary. For example, following cases may be considered: Other items which cannot be invoiced via the warranty include: The cost of any related expenses or losses caused by the fault are not covered either. a. We specifically disclaim responsibility for their content, privacy practices and terms of use, and we make no endorsements, representations or promises about their accuracy, content or thoroughness. OTHERS WHO MAY RECEIVE OR HAVE ACCESS TO YOUR PERSONAL INFORMATION. The following tables endeavour to clarify the categories of data, the purpose of the processing and the legal basis of processing. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. We will only do so if you have consented to receiving such marketing information directly from us. 25 th to 48 th month/85,000 km from first registration. d. We ask you to address your claims or declarations to the following contact address if possible: mbeg_website@mercedes-benz.com e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority. Improper handling of or excessive stress on the purchased item, e.g. We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information. How long is the warranty period? Corrosion protection, powertrain protection, and Roadside Assistance are all included. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality. This information on your actual payment history during the term of the agreement will be paired with the data from the credit checks. b. New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. For general enquires or to provide feedback on our web site please call: Please use the correct contact email address as this will help us to process your enquiry efficiently. In that situation, data transfers initiated and controlled by the respective social network may also take place. Sub Model: C320 4MATICEstate. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. In order to give you even greater peace of mind, every new Mercedes-Benz vehicle sold through the Mercedes-Benz network comes with a comprehensive two-year manufacturer warranty valid from the date of delivery, which can either be translated to the date of the first registration or initial operation. Please note that, for technical reasons, an opt-out cookie affects only the browser in which it has been installed. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. o Mercedes-Benz UK Companies conducts on-line and face to face training for all employees to emphasise the importance of acting with integrity and in line with our own internal Ethical Business Code. during motor sport competitions or during driver training or other training measures or events. A record of any fraud or money laundering risk will be retained by fraud prevention agencies, and may result in others refusing to provide services, finance or employment to you. Our websites may also contain an offer of third parties. as part of a registration, contact form, chat, survey, price competition competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (see section 7). Please visit About Mercedes-Benz Group in Section 16 for the details of our group companies with whom we may share your personal information. As a data subject affected by data processing, you have the right to information (Article 2 clause No.1 of the PDPL), Correction (Article 2 clause No. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). Prices are current at the time of publication and subject toindividual negotiation and change by the local authorised dealer without notice. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. Our websites may also contain third-party offers. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. CRAs will supply public (such as the electoral register) and shared credit information. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c. For the purposes of (further) development and reporting, the data from past credit checks over the last three months before the final credit decision is processed in pseudonymous form. We taketechnical and organizational security measures in order to protect your information managed by us from being tampered with, lost, destroyed or accessed by authorized individuals. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. We are continuously improving our security measures in line with technological advancements. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. Copyright 2023 Mercedes-Benz Egypt S.A.E. a. ANALYSIS OF USER DATA AND USE OF ANALYTICS TOOLS. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. 1. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing"). If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with very limited functionality. In addition we store your IP address and the name of your internet provider for seven days. Refusal on the part of a customer to have rectification performed promptly. The Mercedes extended warranty offers excellent coverage, but it stops at 7 years/100,000 miles (from the vehicles original in-service date). Please note, therefore, that we are not responsible for the contents of any linked site. Those terms of use can be found on the registration pages of affiliated websites and applications. Tel: to 0808 208 1701 or emailMBFSUK.DPA@Mercedes-Benz.com, 18. Except for any personal injury or damage to property caused by the negligence of Mercedes-Benz or the selling Retailer, liability for any other forms of loss is excluded. We do not intend or assume any obligation to continuously update any forward-looking statement, which solely reflects the circumstances on the day of publication. 2. Engines and Long Blocks The Limited Warranty covers 48 months or 50,000 miles, whichever comes first, from date of installation. b. In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents. Allow the Mercedes-Benz Authorised Workshop to fully inspect the vehicle as they may not be able to diagnose all problems with a single inspection. Copyright Mercedes-Benz Group AG. to correspond and communicate with you; to create a better understanding of you as a customer or visitor; for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access; to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request); for the purposes of corporate restructure or reorganisation or sale of our business or assets; for efficiency, accuracy or other improvements of our databases and systems e.g. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. warranty on new mercedes, mercedes warranty coverage, mercedes warranty vin, mercedes extended warranty plans cost, mercedes maintenance schedule, mercedes benz new car The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. 9. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz UK Limited Delaware Drive Tongwell Milton Keynes Buckinghamshire, MK15 8BA Telephone:00800 9777 7777 and +44 (0) 207 660 9993 Email:mercedes_me_connect@cac.mercedes-benz.com Company Number: 02448457 VAT Number: GB 225 0270 08, Mercedes-Benz UK Limited is a company registered in England and Wales with company number: 2448457, Read about our Tax strategy MBCUK Gender Pay Report 2019, MBFSUK Gender Pay Report 2019 MBCUK Gender Pay Report 2020 MBFSUK Gender Pay Report 2020, Statement of Mercedes-Benz UK Ltd, Mercedes-Benz Parts Logistics Ltd, Mercedes-Benz Retail Group UK Ltd and Mercedes-Benz Financial Services UK Ltd Pursuant to the Modern Slavery Act 2015. In line with technological advancements not be retained longer than necessary websites may contain... 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